Speeding Up Your Service

Great restaurants have an organized seating system. You do not want your customers waiting in line very long to be seated. Make sure that your servers and hostess has a great communication system. When the server collects the check, and your diners get up, the server should then signal the busboy to clear table and alert the host that this table will be available very soon. The host can then gather the next party that’s waiting and can seat them as soon as possible.

Portrait of beautiful waitress holding order pad and pen with couple in background at restaurant. Horizontal shot.

Pre-assign tables for guest who are waiting in line. As soon as that table opens you can seat your guests. There should be a waiting area near the hostess so they can find their customers easily.

Make sure you keep your staff on schedule. The server should arrive at your table within the first minute. Bring out the water and take drink orders immediately. Ask your guest if they have dined with you before. Always go over the specials you have for that day. If a server has a large number of guests, assign two servers for that table. Keep the table clear of plates as soon as the guest is done. This will help speed up your dining room.

 

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